If my tone comes across as "the upright, uptight customer", it's probably because there's immense frustration stemming from the recent update of the SingTel app on my phone that keeps crashing.
I don't usually update apps for fear of buggy performance. Well, the SingTel app started crashing on the old version, so I felt like I had no choice but to update to the current 6.4.1. It STILL kept crashing after updating. When it wasn't crashing, there'd be the perpetual spinning circle of doom--so I thought that if I left the app to load, it would eventually load properly.
Nope, it still refused to work. So I have left the phone and the app on to load trying to get it to work on numerous occasions. Lo and behold, I get the warning message AND the notice of data usage within a short period of time. I'm a moderate data user, clocking in 2.5GB per month (with a 3.5GB plan as buffer), so it came as a surprise when my data usage exceeded the cap this month.
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